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DILAIG
/Terms of Sale

Terms of Sale

Last updated: March 2026

01

Scope

These Terms of Sale (ToS) apply to all subscriptions to the services offered by the DILAIG platform, published by DILAIG, between any professional (hereinafter "the Client") and DILAIG (hereinafter "the Provider").

Any subscription to a DILAIG plan implies full and unconditional acceptance of these ToS. The Client declares to be acting as a professional within the meaning of applicable consumer law. These ToS prevail over any document issued by the Client.

02

Description of plans

DILAIG offers three subscription tiers:

Free

€0

  • First audit free
  • Compliance documents at €1.99 / unit
  • Re-audit at €3.99
  • Additional audit at €6.99 / $7.49
Starter

€14.99 excl. VAT / month

  • 1 AI audit / month
  • Compliance documents included
  • 1 free re-audit / month, then €3.99
ProRecommended

€34.99 / $37.99 excl. VAT / month

  • 3 AI audits / month
  • Compliance documents included
  • 1 re-audit / month per audit included, then €3.99

Prices are shown excluding VAT. Applicable VAT is that in force at the time of invoicing.

03

Subscription and contract formation

Subscriptions are taken out exclusively online via the DILAIG platform. The contract is formed upon payment validation and the sending of the subscription confirmation email to the Client.

DILAIG reserves the right to refuse or terminate any access in the event of non-compliance with these ToS.

04

Pricing and payment terms

Subscriptions are billed monthly or annually according to the Client's choice, by automatic direct debit via our secure payment provider (Stancer).

Billing cycleMonthly or annual (−20%)
Payment methodCredit card, SEPA transfer
CurrencyEuro (€)
Late paymentStatutory penalties (EU Dir. 2011/7/EU)
05

Term and termination

Subscriptions are entered into for an indefinite period, automatically renewed at each due date. The Client may cancel their subscription at any time from their dashboard, with effect at the end of the current period.

Upon termination, the Client's data is retained for 30 days then deleted, unless otherwise required by law.

06

Availability and service levels

DILAIG commits to maintaining platform availability of 99.5% per month, excluding planned maintenance notified with 48 hours' notice.

Critical incidentsResponse within 4 h
Major incidentsResponse within 24 h
Minor incidentsResponse within 72 h
07

Limitation of liability

⚠ Important limitation

DILAIG is a compliance assistance tool. Analyses and documents generated do not constitute legal advice and shall not give rise to DILAIG's liability if compliance decisions are made solely on their basis.

DILAIG's liability is limited to direct damages and the amounts actually paid by the Client during the 12 months preceding the event giving rise to the damage.

08

Data ownership

The Client retains ownership of all data entered on the platform. DILAIG acts as a data processor under the GDPR for the processing of such data. A Data Processing Agreement (DPA) is available on request at hello@dilaig.com.

09

Governing law and disputes

These ToS are governed by French law. In the event of a dispute, the parties undertake to seek an amicable resolution before any legal proceedings.

DILAIG — Terms of Sale v1.0March 2026
Terms of Sale - DILAIG